Mis-Selling Of Payment Protection And Life Cover Policies
Summary
Some of the ways in which the insurance industry is dealing with mis-sold life insurance policies. The difficulties linked to payment protection policies are emphasized.
The mis-selling of life insurance cover by a significant number of mortgage providers has to be tackled by the Government. Steps have been taken by the DTI, who have practically completed their enquiries into the lock in of home insurance with a mortgage. A press releasebarring the practice is expectedcarries on that although providers may not insist on customers taking out life insurance, they can be convinced that they have no choice through the lender being economical with the truth.
48 per cent of life cover is sold by mortgagelenders, however it can be purchased through independent advisers or direct providers.
However a Department of Trade and Industry spokesman has said that their investigation carries on into a massive range of insurance tie-ins. A lender who met Alistair Darling has said that life insurance has been glanced at, while more emphasis has been placed on home insurance.
The problem with clients being forced to buy uncompetitive life cover and home and contents insurance policies is similarly essential for both products.
The concerns are even more serious with payment protection insurance. As much as half of all clients who have been persuaded to take out a payment protection insurance may have been provided with the wrong type of insurance. In addition the majority of those who bought one of these dubious insurances expect a lot more than they would actually be given if they were unable to pay their bills.
A wide-ranging survey has brought to light that approximately twentysix per cent of the population believe that they will be paid a monthly income from their PPI policy, rather than understanding the policy would only cover their debts.
Another 15% said they understood the insurance would cover them if they if they were unable to meet their repayment obligations for any reason, and 7% said they thought their medical expenses would be paid for if they became sick .
Several people thought the insurance would carry on indefinitely to meet their outstanding debts, others thought their policy would cover motor car breakdowns and household bills.
Yearly sales of PPI policies are said to make premiums of about 5.3 billion pounds for the finance industry. However an amazing £4bn of this is said to be pure profit. Analysis suggests that several banks can charge up to 500 per cent more than others for similar.
The Office of Fair Trading is investigating the sale of Payment Protection Insurance following complaints from the National Consumer Council and Citizens Advice. It recently pointed out disquiet that banks are enticing customers by advertising apparently cheap loans and then hitting them with massive extra costs by selling expensive Payment Protection Insuranceas part of the transaction.
As a consequence, a loan which seems to offer good value turns out to be far more expensive.
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